ipsec vpn fortigate troubleshooting

Encapsulating Security Payload or ESP The ESP protocol provides data confidentiality by using encryption and authentication (data integrity, data origin authentication, and replay protection). Rashmi Bhardwaj Check the routing behind the dialup client. At the conclusion of phase 2 each peer will be ready to pass data plane traffic through the VPN. Traceroute the remote network or client. yes it was the filter. Ping the remote network or client to verify whether the connection is up. Check routing. FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic. Use Config Global Mode. Optionally, set Restrict Access to Limit access to specific hosts and specify the addresses of the hosts that are allowed to connect to this VPN. The commands are: Have the remote FortiGate initiate the VPN connection in the web-based manager by going to. Configure FortiGate units on both ends for interface VPN l Record the information in your VPN Phase 1 and Phase 2 configurations for our example here the remote IP. To configure the LDAP service, go to User & Device > LDAP Servers and select Create New. This command will inform you of any lack of firewall policy, lack of forwarding route, and of policy ordering issues. A 1500 byte MTU is going to exceed the overhead of the ESP-header, including the additional ip_header,etc. See Troubleshooting GRE over IPsec on page 235. If its too slow, the connection may timeout before completing. Under Phase 2 Selectors, create a new Phase 2. If your FortiGate unit is behind a NAT device, such as a router, configure port forwarding for UDP ports 500 and 4500. protocol = IKEv2: encapsulation = IKEv2/none type=ENCR, val=3DES_CBC. The ESP packet invalid error is due to an encryption key mismatch after a VPN tunnel has been established. In general, begin troubleshooting an IPsec VPN connection failure as follows: If you are configuring authentication parameters for FortiClient dialup clients, refer to the Authenticating FortiClient Dialup Clients Technical Note. Session is bridged (vdom is in transparent mode) redir. There are some diagnostic commands that can provide useful information. Saving the output to a file can make it easier to search for a particular phrase, and is useful for comparisons. Use the FortiGate VPN Monitor page to see whether the IPsec tunnel is up or can be brought up. This allows you to filter a VPN to a destination of 2.2.2.2 as an example: diagnose vpn ike log-filter dst-addr4 2.2.2.2. The error saying that the Phase II selector was the issue. Make sure that both VPN peers have at least one set of proposals in common for each phase. And finally, Some remote firewalls such as Cisco, do not like Fortinet/Palo/Checkpoint etc groups on Phase II Selectors. This output tells you that you are the initiatorand the proposal is 3DES-SHA1(not recommended BTW). Select Convert To Custom Tunnel. FortiOS allows L2TP connections with empty AVP host names and therefore Mac OS X L2TP connections can connect to the FortiGate. The authentication method (preshared keys or certificates) used by the client must be supported on the FortiGate unit and configured properly. If traffic is not passing through the FortiGate unit as you expect, ensure the traffic does not contain IPcomp packets (IP protocol 108, RFC 3173). On some FortiGate units, such as the FortiGate 94D, you cannot ping over the IPsec tunnel without first setting a source-IP. For example, on some models the hardware switch interface used for the local area network is called lan, while on other units it is called internal. You may not want to bounce the tunnel, but you may want to clear the counters on the tunnel so you could see encrypts and decrypts. In this example, you will allow remote users to access the corporate network using an SSL VPN, connecting either by web mode using a web browser or tunnel mode using FortiClient. Troubleshooting IPSec VPNs on Fortigate Firewalls. The resulting output may indicate where the problem is occurring. To configure an IPSec VPN to a ZIA Public Service Edge: Review the supported IPSec VPN parameters; Add VPN credentials in the Admin Portal; Link the VPN credentials to a location; Configure your edge router or firewall to forward traffic to the Zscaler service. Tunnel Mode Tunnel Mode encapsulates the entire IP packet to provide a virtual secure hop between two gateways. Remote access IPSec VPNs use aggressive mode. (Edit: That was back in August of 2021 and the big scanning ended around two weeks after it has started. Tag: firewall, Security. ; Set Listen on Interface(s) to wan1.To avoid port conflicts, set Listen on Port to 10443.; Set Restrict Access to Allow access from any host. Session is redirected to an internal FGT proxy. Much like NPU-offload in IKE phase1 configuration, you can enable or disable the usage of ASIC hardware for IPsec Diffie-Hellman key exchange and IPsec ESP traffic. The log messages for the attempted connection will not mention XAuth is the reason, but when connections are failing it is a good idea to ensure both ends have the same XAuth settings. Before you begin troubleshooting, you must: address is 10.11.101.10 and the names of the phases are Phase 1 and Phase 2. The command is located in the Client installation directory: If you are using FortiClient, ensure that your version is compatible with the FortiGate firmware by reading the FortiOS Release Notes. Certain features are not available on all models. If the connection has problems, see Troubleshooting VPN connections on page 227. Usually they are quick easy commands to make your day brighter and help you finish up quicker so you can enjoy family, friends, and libations. It is possible to identify a PSK mismatch using the following combination of CLI commands: diag vpn ike log filter name diag debug app ike -1 diag debug enable. You can use the diagnose vpn tunnel list command to troubleshoot this. The command is diagnose vpn ike log-filter dst-addr4 10.11.101.10. The Fortinet Cookbook contains examples of how to integrate Fortinet products into your network and use features such as security profiles, wireless networking, and VPN. This recipe is in the Basic FortiGate network collection. SSL-VPN and IPsec monitor improvements ZTNA troubleshooting and debugging ZTNA logging enhancements 7.0.1 Logical AND for ZTNA tag matching 7.0.2 Implicitly generate a firewall policy for a ZTNA rule 7.0.2 On the SSL VPN server FortiGate (FGT-B), go to Dashboard > Network and expand the SSL-VPN widget. If the endpoint is not managed by EMS, proceed to step 2. For more information, see Phase 1 parameters on page 46. Please read thoroughly and note that, although the list is extensive, it is not exhaustive. ESP can be used with confidentiality only, authentication only, or both confidentiality and authentication. If your VPN tunnel goes down often, check the Phase 2 settings and either increase the Keylife value or enable Autokey Keep Alive. FortiGate registration and basic settings, Verifying FortiGuard licenses and troubleshooting, Logging FortiGate traffic and using FortiView, Creating security policies for different users, Creating the Admin user, device, and policy, FortiSandbox in the Fortinet Security Fabric, Adding FortiSandbox to the Security Fabric, Adding sandbox inspection to security profiles, FortiManager in the Fortinet Security Fabric, Blocking malicious domains using threat feeds, (Optional) Upgrading the firmware for the HA cluster, Connecting the primary and backup FortiGates, Adding a third FortiGate to an FGCP cluster (expert), Enabling override on the primary FortiGate (optional), Connecting the new FortiGate to the cluster, FGCP Virtual Clustering with two FortiGates (expert), Connecting and verifying cluster operation, Adding VDOMs and setting up virtual clustering, FGCP Virtual Clustering with four FortiGates (expert), Removing existing configuration references to interfaces, Creating a static route for the SD-WAN interface, Blocking Facebook while allowing Workplace by Facebook, Antivirus scanning using flow-based inspection, Adding the FortiSandbox to the Security Fabric, Enabling DNS filtering in a security policy, (Optional) Changing the FortiDNS server and port, Enabling Content Disarm and Reconstruction, Preventing certificate warnings (CA-signed certificate), Importing the signed certificate to your FortiGate, Importing the certificate into web browsers, Preventing certificate warnings (default certificate), Preventing certificate warnings (self-signed), Set up FortiToken two-factor authentication, Connecting from FortiClient with FortiToken, Connecting the FortiGate to FortiAuthenticator, Creating the RADIUS client on FortiAuthenticator, Connecting the FortiGate to the RADIUS server, Site-to-site IPsec VPN with two FortiGate devices, Authorizing Branch for the Security Fabric, Allowing Branch to access the FortiAnalyzer, Desynchronizing settings for Branch (optional), Site-to-site IPsec VPN with overlapping subnets, Configuring the Alibaba Cloud (AliCloud) VPN gateway, SSL VPN for remote users with MFA and user sensitivity. For this example, default values were used unless stated otherwise. A dialup VPN connection has additional steps. enc: spi=c32b09f7 esp=3des key=24 0abd3c70032123c3369a6f225a385d30f0b2fb1cd9687ec8 ah=sha1 key=20 214d8e717306dffceec3760464b6e8edb436c6 This is the packet capture from the FortiGate: To verify, it is necessary to decrypt the ESP packet using Wireshark. Using the Cookbook, you can go from idea to execution in simple steps, configuring a secure network for better productivity with reduced risk. After each attempt to start the L2TP over IPsec VPN, select. Virtual switch support for FortiGate 300E series 6.2.2 IPsec VPN wizard hub-and-spoke ADVPN support 6.2.2 FortiGuard communication over port 443 with HTTPS 6.2.2 IPv6 FortiGuard connections 6.2.2 SSH file scan 6.2.2 For example if 10.11.101.10 selected both Diffie-Hellman Groups 1 and 5, that would be at least 2 proposals set. diagnose debug app ike 255 diagnose debug enable. If this appears to be the case, configure a DHCP relay service to enable DHCP requests to be relayed to a DHCP server on or behind the FortiGate server. If the ping or traceroute fail, it indicates a connection problem between the two ends of the tunnel. ; Enter the Username (client2) and password, then click Next. This filters out all VPN connections except ones to the IP address we are concerned with. Pre-shared Key authentication is successful. If there are many proposals in the list, this will slow down the negotiating of Phase 1. Here is an example of a route-based VPN configured on a Palo Alto Networks firewall. Enter the following command to reset debug settings to default: Enter the following CLI command diagnose sniffer packet any icmp 4. In the event that each GRE tunnel endpoint has keepalive enabled, firewall policies allowing GRE are required in both directions. If routing is the problem, the proposal will likely setup properly but no traffic will flow. Uninstalling FortiClient. L2TP logging must be enabled to record L2TP events. The VPN tunnel initializes when the dialup client attempts to connect. Check Phase 1 configuration. The plethora of vendors that resell hardware but have zero engineering knowledge resulting in the wrong hardware or configuration being deployed is a major pet peeve of Michael's. l If you are using Perfect Forward Secrecy (PFS), ensure that it is used on both peers. Should you need to clear an IKE gateway, use the following commands: diagnose vpn ike restart diagnose vpn ike gateway clear. Setting up your FortiGate for FSSO. Testing Phase 1 and 2 connections is a bit more difficult than testing the working VPN. This site uses Akismet to reduce spam. Check that the encryption and authentication settings match those on the Cisco device. If the endpoint is currently managed by EMS, do the following: The EMS administrator deregisters the endpoint. However if you have 10, 20, 100, 1000 VPN tunnels, it is impossible to do so without filtering the output.. By running the command above, you will see if you have any filters currently set up. I am going to describe some concepts of IPSec VPNs. Did you create an ACCEPT security policy from the public network to the protected network for the L2TP clients? A red arrow means the tunnel is not processing traffic, and this VPN connection has a problem. On the Windows PC, check that the IPsec service is running and has not been disabled. Additionally, a particular feature may be available only through the CLI on some models, while that same feature may be viewed in the GUI on other models. For example, on some models the hardware switch interface used for the local area network is called lan, while on other units it is called internal. If needed, save the log file of this output to a file on your local computer. It is easiest to see if the final stage is successful first since if it is successful the other stages will be working properly. Save my name, email, and website in this browser for the next time I comment. spi=c32b09f7 seq=00000012. Configuring the SSL VPN tunnel. Create the VPN tunnels of interest or receive the VPN list of interest from FortiClient EMS. To filter out VPNs so that you focus on the one VPN you are trying to troubleshoot. If a duplicate instance of the VPN tunnel appears on the IPsec Monitor, reboot your FortiGate unit to try and clear the entry. get system ha status > IPSec VPN Configuration: Fortigate Firewall. ; Certain features are not available on all models. Use the FortiGate VPN Monitor page to see whether the IPsec tunnel is up or can be brought up. 1) Configure the VPN Interface but not from IPsec Wizard as the interface created from IPsec wizard cannot be called in the SD-WAN member or to be precise when the tunnel is created from IPsec wizard it creates routes, policy, addresses, etc. Attempt to use the VPN and note the debug output in the SSH or Telnet session. Enter the following CLI commands diagnose debug application ike -1 diagnose debug enable. The following information is required to troubleshoot the problem. See Phase 1 parameters on page 46. Rashmi Bhardwaj The policy should be configured as follows (where the IP addresses and interface names are for example purposes only): set srcintf gre set dstintf port1 set srcaddr 1.1.1.1 set dstaddr 2.2.2.2 set action accept set schedule always set service GRE. ; Enter all information about your LDAP server. A continuacin se encuentra una seleccin de comandos tiles para solucionar los problemas ms comunes va el CLI de Fortigate. Maybe this will meet my needs: TP-Link SafeStream TL-ER604W Wireless N300 Gigabit Broadband Desktop VPN Router, 120M NAT throughput, 10k Concurrent Sessions, 256 DHCP Clients, 20 VPN Tunnels If you want multicast traffic to traverse the GRE tunnel, you need to configure a multicast policy as well as enable multicast forwarding. The most common IPsec VPN issues are listed below. This makes the remote FortiGate the initiator and the local FortiGate becomes the responder. The following section provides information to help debug an encryption key mismatch. Both VPN peers must have the same NAT traversal setting (enabled or disabled). Ensure that your FortiGate unit is in NAT/Route mode, rather than Transparent. Michael Pruett, CISSP has a wide range of cyber-security and network engineering expertise. This shows us Phase I is up. Install a telnet or SSH client such as putty that allows logging of output l Ensure that the admin interface supports your chosen connection protocol so you can connect to your FortiGate unit admin interface. A green arrow means the tunnel is up and currently processing traffic. Go to Edit > Preferences, expand Protocol and look for ESP. Alternatively, you can enter netplwiz. In the following example, the error message was seen on the recipient FortiGate: date=2010-12-28 time=18:19:35 devname=Kosad_VPN device_id=FG300B3910600118 log_ id=0101037132 type=event subtype=ipsec pri=critical vd=root msg=IPsec ESP action=error rem_ ip=180.87.33.2 loc_ip=121.133.8.18 rem_port=32528 loc_port=4500 out_intf=port2 cookies=88d40f65d555ccaf/05464e20e4afc835user=N/A group=N/A xauth_user=N/A xauth_ group=N/A vpn_tunnel=fortinet_0 status=esp_error error_num=Invalid ESP packet detected (HMAC validation failed). Watch the screen for output, and after roughly 15 seconds enter the following CLI command to stop the output. Another version of this command is adding a detailsswitch instead of the summary, Now if you want to see specifics about a particular VPN, diagnose vpn ike gateway list name %Tunnel-Name%. wccp. l Check that a static route has been configured properly to allow routing of VPN traffic. Using zones to simplify firewall policies, (Optional) Configuring SD-WAN Status Check, Allowing traffic from the internal network to the SD-WAN interface, Fortinet Security Fabric installation and audit, (Optional) Adding security profiles to the Security Fabric, Configuring a traffic shaper to limit bandwidth, Verifying your Internet access security policy, Configuring your FortiGate for NGFW policy-based mode, Creating an IPv4 policy to block Facebook, Creating a high priority VoIP traffic shaper, Creating a low priority FTP traffic shaper, Creating a medium priority daily traffic shaper, Adding a VoIP security profile to your Internet access policy, Adding a FortiToken to the FortiAuthenticator, Adding the user to the FortiAuthenticator, Creating the RADIUS client on the FortiAuthenticator, Connecting the FortiGate to the RADIUS server, SAML 2.0 FSSO with FortiAuthenticator and Centrify, Configuring DNS and FortiAuthenticator'sFQDN, Enabling FSSOand SAML on the FortiAuthenticator, Adding SAML connector to Centrify for IdPmetadata, Importing the IdP certificate and metadata on the FortiAuthenticator, Uploading the SP metadata to the Centrify tenant, Configuring Captive Portal and security policies, SAML 2.0 FSSO with FortiAuthenticator and Google G Suite, Configuring FSSO and SAML on the FortiAuthenticator, Importing the IdPcertificate and metadata on the FortiAuthenticator, SAML 2.0 FSSO with FortiAuthenticator and Okta, Configuring the Okta developer account IDP application, Importing the IDP certificate and metadata on the FortiAuthenticator, (Optional) Upgrading the firmware for the HAcluster, Connecting the primary and backup FortiGates, FGCP Virtual Clustering with two FortiGates (expert), Connecting and verifying cluster operation, Adding VDOMs and setting up virtual clustering, FGCP Virtual Clustering with four FortiGates (expert), Troubleshooting the initial cluster configuration, Verifying the cluster configuration from the GUI, Troubleshooting the cluster configuration from the GUI, Verifying the cluster configuration from the CLI, Troubleshooting the cluster configuration from the CLI, Using FGSP to load balance access to two active-active data centers, Configuring the second FortiGate (Peer-2), Configuring the fourth FortiGate (Peer-4), Enabling Web Filtering and Application Control, Edit the default Application Control profile, FortiManager in the Fortinet Security Fabric, Allowing FortiManager to have Internet access, FortiSandbox in the Fortinet Security Fabric, Adding sandbox inspection to security profiles, Using the default deep-inspection profile, Creating an SSL/SSH profile that exempts Google, Transparent web filtering using a virtual wire pair, Configure the virtual wire pair policy and enable web filtering, Preventing certificate warnings (CA-signed certificate), Importing the signed certificate to your FortiGate, Importing the certificate into web browsers, Preventing certificate warnings (default certificate), Preventing certificate warnings (self-signed), Allowing Branch to access the FortiAnalyzer, (Optional) Using local logging for Branch, Site-to-site IPsec VPN with certificate authentication, Site-to-site IPsec VPN with two FortiGates, Configuring the HQ multicast policy and phase 2 settings, Configuring the Branch multicast policy and phase 2 settings, Client-Side SD-WAN with IPsec VPN Deployment Scenario (Expert), Creating the data center side of the IPsec VPN, Adding addresses to the tunnel interfaces, Controlling access to data center networks, Pointing to branch offices with black hole routes, Creating the branch side of the IPsec VPN, Adding IP addresses to the tunnel interfaces, Setting up the load balancing SD-WAN configuration, Creating and customizing the Remote Office tunnel, Connecting and authorizing the FortiAPunit, Dual-band SSID with optional client load balancing, FortiConnect guest on-boarding using RSSO, Registering the WLC as a RADIUS client on the FortiConnect, Registering the FortiGate as a RADIUS accounting server on the FortiConnect, Validating the WLC configuration created from FortiConnect, Creating the wireless ESSprofile on the WLC, Enabling RADIUS accounting listening on the FortiGate, Configuring the RSSOAgent on the FortiGate, FortiConnect as a RADIUS server in FortiCloud, Configuring FortiCloud to access FortiConnect, Configuring FortiCloud as a RADIUS client on FortiConnect, Configuring FortiConnect as a RADIUS server on FortiCloud. ; Select Test Connectivity to be sure you can connect to the RADIUS server. When the management IP address is set, access the FortiGate login screen using the new management IP address. While its advertised features are powerful and exactly what I need, I can't even access the means of configuring them. The result of a successful phase 1 operation is the establishment of an ISAKMP SA which is then used to encrypt and verify all further IKE communications. For IPsec VPNs, Phase 1 and Phase 2 authentication and encryption events are logged. Now lets set a filter for the dst-addr4and enter the IP address of the peer. FW-01 # get vpn ipsec tunnel name VPN- gateway name: 'VPN-' type: route-based local-gateway: 199.26.76.158:0 (static) Phase II Selectors not matching (you will see this next). You can use the diagnose, If XAUTH is enabled, ensure that the settings are the same for both ends, and that the FortiGate unit is set to. 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