This page is set up to gather complaints against Currys/PC World for breaching customer's basic consumer rights under Consumer Rights Act. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Currys. 2. This, of course, didn't happen. The Act says products must be of satisfactory quality, fit for purpose, as described and last a reasonable length of time. Registered office: 1 Portal Way, London, W3 6RS. The contact number of Currys Head Office is +44 844 800 2030. . I have been waiting since then for a replacement . 0.48 4.32 Unacceptable under the circumstances! So, you could have turned around and said that you never received the has anything even happened with this complaint? I had to pay twice in order to get a washing machine now. I have contacted Curry's about my cooker valet. It was obvious the box had been opened before. My daughter saw a laptop that was on sale, it had a tag saying Going Going gone, one only left. They come to us from all over the South and South East as they cannot manage in a mainstream environment because of their specific needs. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. So, you could have turned around and said that you never received the TV as they need to prove that you received it. have you heard from currys. Under the Consumer Rights Act 2015, your purchases are protected should something go wrong. "These guys have no concience" Search This Blog. First. Henry. You can also e-mail Currys customer services direct. complaints procedure by emailing your customer services. Currys Head Office Contact Phone Number is : +44 844 800 2030 and Address is DSG Retail Ltd, Maylands Avenue, Hemel Hempstead, HP2 7TG, United Kingdom Currys is an electrical appliance retailing Company in the United Kingdom. It is their responsibility to resolve your complaint in line with the Consumer Rights Act 2015. I give this rating as twice in the past i have been let down by currys first the Fitter say he couldn't fit my hob. Currys contacts Phone numbers +44 344 561 1234 +44 344 561 0000 Website www.currys.co.uk View all Currys contacts ADVERTISIMENT Most discussed Currys complaints TV 40INCH 1 (opinions to this review) Dell Lap Top 1 (opinions to this review) washing machine 1 (opinions to this review) Ordering of Washing Machine 1 (opinions to this review) please? Another reader, Ian, said he cannot get through to Currys at all to tell them that his new cooker, ordered through the website, arrived faulty. Saturday; 8am - 6pm, Sunday; 9am - 6pm. just bought essentials gas cooker, currys own brand, , , Mr. George Gale replied to Mr. sydney miller. Email: customer@equiniti.com Online: www.shareview.co.uk Post: Equiniti Limited, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA For Media Currys Head Office Contact Phone Number is : +44 844 800 2030 and Address is DSG Retail Ltd, Maylands Avenue, Hemel Hempstead, HP2 7TG, United Kingdom Currys is an electrical appliance retailing Company in the United Kingdom. Two months down the line my son has no laptop and no voucher and we are quite frankly at our wits end in trying to get any satisfaction from Currys.'. Products. It was wetter than this but by the time i was messed about on the phone it dried a little three people i spoke to and all useless. Currys Customer Service 0800, a toll-free number, is the quickest way to speak with their agent. GROUP CORPORATE COMMUNICATIONSCorporatePR@currys.co.uk. Reach out Available 24/7, our Webchat is always on hand to help with your tech or order issues. The engineer called out on 4 June and said it would have to be replaced. i am disgusted and the service was rubbish. Went to store twice and not much help there. Registered office: 1 Portal Way, London, W3 6RS. Hiya, try writing a letter of complaint to the head office address which is; DSGi Plc. I bought a dishwasher from Currys in June 2022 and the machine operates, as in the power comes on, programmes run, water goes in We ordered online a washing machine on 28th August for delivery on 2 September. Grace Gausden For This Is Money 'We have upgraded our systems to ensure refunds are processed as quickly as possible. I've noticed that since last Monday, 5/12/2022 - Bose soundbar 600, the exact the same model is now on sales at 30.00 cheaper then my original purchase was at 499.00. We will contact you with in 24 hours. Maximum 10 days, I would say although don't put any deadlines in this letter. Get in touch: grace.gausden@thisismoney.co.uk. Search for . However, if you'd rather complain directly, you can use the above address to contact Currys PC World. Currys Group Limited registered in England & Wales No.504877. However, from day 1 the front door did not fit making it liable to leaking. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? (Photo included) It looked like something heavy had been theown on top of it. Food Processors. It seems that Currys is happy to take my money but not provide me a confirmation of cancellation to my current e-mail address, even though I have ordered a TV and extended warranty 2 years ago quoting my current postal and e-mail address. 1. , updated Curryscustomer complaints process is very easy. Our Team are available during the following times: Monday - Friday between 8am and 8pm Saturday between 9am and 7pm Sunday and UK Bank Holidays between 10am and 6:30pm PayPal Enquiries Treat customers like customer and not like 'cash cows', I purchased an electric hob for my 85 year old father who lives alone. On 19/11/2022 at around 15:00, I have inquired through Operator: 32 Robin product - Bose soundbar 600. Went to your store off Clough Road Hull and entering I asked a salesperson what was available for recording tv shows to play back later and was shown a box illustrating the Humax FVP 5000t recorder. Currys Group Limited registered in England & Wales No.504877. Not only do. Mr G S Fox 4. She said: 'My son has been waiting since September for an e-voucher from Currys to the value of 1,059 to replace his Mac Book Air which the Know How team had written off. Ref order [protected]. Perfect! We are no longer accepting comments on this article. Currys Reviews, Complaints & Contacts | Complaints Board, Page 9. For business sales enquiries - Call us on 0344 561 6789. A. P. Disabled i'm immobile fracture back twice. staff. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Maylands Avenue, Hemel Hempstead Ind Est, Hemel Hempstead, Hertfordshire. Woolworths is NOT making a return but we take a trip down memory lane to revisit popular stores that went bust. I know that there is some money left on the card as I have been carry it in my glove compartment to use when I next came to your shop. Currys head office, Watchdog and small claims court/solicitor. NINJA Customer Service Telephone Support: 0800 862 0453 Please ensure you have your product with you at the time of the call. Cons. Millions more to benefit from super-fast gigabit broadband after Virgin Media rolls out its service to London and Northern Ireland. For avoidance of doubt, the CEO's "public" email will actually go to his secretarial team, who will then forward on complaints to customer services. Despite stores re-opening as the first lockdown restrictions were eased, many customers were still loathe to leave their homes to shop as the pandemic continues and relied instead on online orders. View our cookie policy here. Desired outcome: has received 1,700 complaints. By Please can you replace the dishwasher with one fit for purpose, Desired outcome: 'All extensive efforts to get the voucher have failed. Currys said they couldn't get in contact with the engineer but promised to try and contact him and get him to contact my brother. B63 3EZ I was quite happy to take the last sale one but the colleague refused and then made a comment saying he couldn't sell us that one. Selling of a product not in stock and very poor management response, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Instead, theyre full of the info you need to get things sorted. What you need to know each week: Listen to the This is Money podcast. This will surely increase the credibility of your complaint. Custom Services Branch: 2423 misleading customers. You can also try going directly to Currys head office and make your complaint to them, here is Currys CEO email: If you have a complaint about one of Currys staff, you can use this page. Customer service contact number 0344 561 1234 Sales team contact 0344 561 0000 Customer service fax number 0114 280 6119 List of Currys Service Email Address Customer service email support Email: database@pcwb.com Complaints support Email: customer.services@currys.co.uk Important Links Check Now Check Now Track order Check Now Currys Retail Limited registered in England & Wales No.2142673. They obviously need customer service training. 'Their website advises there is a waiting time of one hour so go to its webchat but that doesn't respond. Closed until 7:00 AM tomorrow (Show more) +44 20 8896 5000. Surrey RH13PF Tel: [protected]. On the 5 occasions I had to speak to a Currys employee I was charged as follows; 5. Reply from Currys . terms and conditions. On a final contact to Currys customer services help they sent someone to check who agreed with the fault. you not bide by the Sales of Good Act you dont even adhere to your. During the sales process Sales Rep confirmed that they have required item in the stock. - Most people are miserable and will make sure that you know it; overall mood is very poor. However, she has had no response from the customer services at all. Unacceptable! Lines are open Monday to Friday, 9.00am to 5.00pm UK time on UK business days. Absolutely appalling service! Currys PC World customers have complained the company is near impossible to contact One reader, Simon, got in touch recently to say he ordered a 329 television from Currys on August 18, to. Search Close. Theres no jargon in our rights guides. I recently realised that I was still paying for Currys Cloud Services. Country: Cambodia. It is their responsibility to resolve your complaint in line with the Consumer Rights Act 2015. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Our virtual assistant is at hand 24/7/365. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have been waiting for a refund for goods returned since 29th December 2021. First 6 months - A reverse burden of proof applies and the company who supplied the item has to prove at their cost it wasn't already faulty or a known issue. When it is 30 days from purchase, the trader can offer repair or replacement. Currys /pc world we always come into your store with no issues. If you find, again, Currys doesn't act swiftly enough, you can consider claiming the cost of getting a third party to carry out the work instead. Dropped in garden in wet ruined TV. HP2 7TG. You may change your settings at any time or accept the default settings. Blenders & Drinks Makers. Hi. Patricia Gough. Lines are open Mon - Thu 9am - 6pm, Fri 9am - 5:30pm (excluding public holidays). +44 (0) 2036 176 602. Customers services hanging up during polite conversation and not helping at all. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Currys PC World. If it is less than 30 days since the date of purchase and the item is in breach of the Consumer Rights Act 2015 you can reject the goods for a refund. I would like a confirmation of the cancellation of payment for Cloud Services to my current e-mail address. Hand Blenders. Saturday, 17 July 2010. Search. Get started now and lets get this sorted. All rights reserved. Hello, By phone Speak to one of our agents on 0818 810575 Monday to Friday: 9am to 7pm Saturday, Sunday & Bank Holidays: 10am to 6pm In-store I would like this problem taken care of. Gift Card [protected] - PIN 9839 But you still have to endure the 5 min wait time. Total 13.68 Complaint is: 3 to 5 days is not good enough for a refund of an item I clearly was not able to even order effectively! throughout their lives. Currys fitted it and delivered it. I had paid 40 to recycle both along some other electrical items. We were wondering whether you could help us with a donation of 49 inch smart TV for, Ms. val colbear replied to Mr. joseph Hugill. Kitchen Machines and Stand Mixers. phone number: 0344 561 1234 Many claim their items have turned up faulty and are unable to obtain a refund or a replacement while others say orders have never arrived. This is not the case where the expected life if the goods is shorter, such as perishable goods. Customers can also contact the company on its customer service number or on its website through the webchat option. 11 Ellerslie Park, Gosforth, Seascale, Ca20 1bl Ian tried logging a complaint with Rangemaster but has had no response from them either. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Julie Cook Would be good to cancel my order, but with no order number sent I cannot even do this. Dear Madam or Sir It is the end of the month are you going to pay overdraft charges that are incurred due to your errors due to twice the amount of money coming out of my account that should be? When they give you a complaint ref number and you call back they conveniently have no record! Your Christmas train may well be CANCELLED: Here's how to get your money back, AVIVA GLOBAL EQUITY INCOME FUND: A global search for dividends in this fund 'for all seasons', Simon Lambert on how pensioners can BOOST their income this winter, Scottish start-up Munro launches their MK1 electric 4X4, Rishi Sunak supports local businesses on Small Business Saturday. He said: 'I have tried for weeks to get through to Currys on the phone, either it's when I've finished work and they state they are closed or at weekends when I have no luck getting through either. Close search form. I want my money back so i can order this gift for my nephew. Then he told me to call 0870154321 and pick option 2, at that point I didn t trust any information given by Currys employees so I told him to arrange it for me which he did and he gave me a time slot between 15:30 and 19:30. He is currently without a hob as the old one was gas and has been turned off by gas engineer in preparation for new one. What happened: He said: 'It is quite impossible to contact Currys by any means. Help hub Contact us Expert advice Buying guides Reevoo reviews TechTalk Ways to pay Payment options Gift cards In order to assert your consumer rights using this law you must have proof of purchase which does not have to be a receipt, it could be a bank statement, for example. Currys plc is a leading omnichannel retailer of technology products and services, operating through online and 830 stores in 8 countries. Not consenting or withdrawing consent, may adversely affect certain features and functions. Well always be on hand with guidance and support to help you get the results youre looking for. Replace the dishwasher with one for for purpose, Fridge freezer and washing machine combine, Treat customers like customer and not like 'cash cows'. 'Once we were alerted to his issue, our customer services team reached out to him immediately and we have processed a full refund which will appear in his bank account in the next 3-5 working days.'. I ordered a TV on Sunday night as mine had started showing pink and yellow lines all over the screen. Open search form. Both o. Talk to us Currys PC World. Kotsovolos Corporate; iD Mobile. All rights reserved, Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. Everyone is a deserving case I totally understand that funds were needed for NHS, Mental Health, Food Banks etc., which funding was going to but if you could help the school and the little ones we would be extremely grateful. So if you order something online, for example, from a trader and the delivery is delayed, contact the trader and let it take the time sorting out the delivery problem. Date of experience: 28 November 2022. A spokesperson for Currys PC World said: 'We are truly sorry to customers who havent received the standard of customer service we expect of ourselves. Not a happy customer! Get directions. They do not understand Consumer Law. There is no confirmation of purchase or payment and items are just not available to be picked up despite being in stock. Lynne, another reader, added that her son was struggling to get an e-voucher back from Currys' Know How team. I tried one phone call, on September 22 and was told my order number would be passed on to the appropriate department. Same has happened to me faulty cooker but i need an uplift number ,still fighting it as cooker is onkly 3 monthgs old. Therefore, if you receive a faulty item, it is not as described and you can ask for a refund. Is it second hand or refurbished? For business enquiries please use the "Chat to a Business Expert" button at the bottom of your screen. Currys PLC - Acton Campus. It is up to Currys PC World to resolve this under the Consumer Rights Act 2015. I purchased a Sharp Dishwasher from Currys on line. Good luck miss i'm trying get fire hazard item removed but with no success. Can you either phone me [protected] or email me: patricia. At taking money and not sending items It seems that items can be purchased, but are not able to be tracked, cancelled etc. The Group's operations are supported by a sourcing office in . The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Resolver can help you send your complaints to Currys PC World. Instagram; YouTube; Currys plc ("Currys") registered in England & Wales No.07105905. The technical storage or access that is used exclusively for statistical purposes. Corporate site; Careers; PR & media . I asked them to confirm the agreed action by e-mail but they stated that they could only confirm to the long defunct e-mail address on their records. Complaints against Currys PC World are surging during the pandemic as customers reveal their struggles for refunds and replacements for faulty products. Desired outcome: Submit a complaint and get your issue resolved. There is no customer service e-mail.'. Please ensure that they are revoved in the next twenty four hours before I take matters to the papers. During the Pandemic we, along with a lot of people have been struggling but with us, we are a very small non-profit making charitable school and often get overlooked as we are a small charity school. Selected 28/11/22 as the date to be delivered from the options that were available and chose for it to be installed also. The Share your photos and videos with others to prove the truth of your words. YOU NEED TO SPEAK TO THE FINANCE COMPANY CURRYS PC WORLD SET YOU UP WITH TO BUY A FAULTY PRODUCT Wrong - your contract remains with Currys PC World as the retailer. - Spent 4 years there, went through 6 restructures: you can lose your job at any time. The delivery people did not have room on their van and so dumped them all in my front garden, they said someone would be along later to collect them. 0.48 I would like a confirmation of the cancellation of payment for Cloud Services to my current e-mail address. [protected], Desired outcome: Figure out why we couldn't buy the white Hp laptop. Battle of the 1,000 hampers: John Lewis and M&S launch bumper Christmas offerings - but how much would it cost to put together yourself? Dear Team, No information about our products been weeks so my wife went to the store Currys delivered my fridge freezer and washing machine combi today. I bought a dishwasher from Currys in June 2022 and the machine operates, as in the power comes on, programmes run, water goes in and out, but the machine does not clean. As you can see from the details below a time and date are visible. The technical storage or access that is used exclusively for anonymous statistical purposes. Currys sell non-pristine goods as new goods. In my Humble opinion Currys Stores are the biggest rip off on the high street. the box was empty! Kind regards, After my several attepmts to resolve situation by speaking with Customer Service Reps via online chats and making calls, I was advised that information given was incorrect and they can not help. 3. Want to save money with exclusive offers? Currys PC World Corporate Headquarters, Office Locations Curry pc world complaints have revoked your head office by continuing his staff are having worked for the above who want the content in currys pc world. She has been trying since then to get a refund for the item, asking the store to collect it from her home. He has now been left with a faulty oven for nearly a month without resolution. 0.48 Their managers are full of rightious indignation. Left in a downpour. They said they would get back to me within the week afetr they have. In the end all you can do is vote with your feet, and in there lies another problem. Gift card reinstated with funds. I am enquiring to see if anyone knows the name and e mail address of the CEO or Managing Director at Curry's. I have been trying to get a replacement fridge freezer from them which is covered under warranty. Currys Group Limited and Currys Retail Limited . My 85 year old father cant wait a month without a hob when we paid for the item and paid installation also. The comments below have not been moderated. Resolver is a totally free service that you can use to complain effectively. - Delayed refund after non receipt of delivery. Email Currys PC World Using Resolver you can: Keep all your correspondence in one place Go straight to the correct contact point within an organisation Online shopping Similarly, Sara, another customer, purchased a printer from Currys at the beginning of October but found that is emitted lots of smoke upon use after the printer jammed. Upon processing my paying, I asked him if company runs any discounts for Bluecard holders / NHS employees, upon which he explained how it could work by ordering some vourchers online which then can be reimbused to my card. They were even laughing about it now they have lost money and a big TV. Sounded ideal so agreed to buy it. Because of the time I decided to wait until this morning to take it out of the container. You should never need to contact the courier. There was a big rip on the top cover. Eyes to the left! Thanks for giving me more work at this busy time of year as I too work in retail! A New exact same Undamaged Manhatten Freview Recorder. To provide the best experiences, we use technologies like cookies to store and/or access device information. You can send your Currys complaint through Currys complaints email: You can also use Currys customer service and complain (Not Free!) Merstham That they given to currys complaints department uk is actually going around aimlessly if making customer. Currys PC World - Customers for Consumer Rights. Reference: CUR2228522552 With many thanks, yours faithfully When I rang to complain to the Currys Service number, my call was automatically transferred to an LG operator. Currys customer service contacts 156 complaints 14 resolved 142 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile ADVERTISIMENT Currys headquarters 1 Portal Way London W36RS United Kingdom Currys phone numbers +44 344 561 1234 (Customer Service) 0 0 +44 344 561 0000 (Sales) 0 0 Sincerely, The box arrived in a grey sealed cover. Is this your company? currys@mcsaatchi.com. With a five year warranty. Birth name Saloth Sar. Currys' customer service opening hours are Monday to Friday, 8 am - 8 pm. Did not tell delivering today no communication, so angry and said to collect in store i paid for delivery. Lines are open Mon - Thu 9am - 6pm, Fri 9am - 5:30pm (excluding public holidays). I can't give the Recorder to them or they will think it is second hand. Then like us on Facebook and follow us on Twitter. SHAME ON YOU CURRY's. SIMON LAMBERT on savings questions, Funky Cat an eye-catching pure-electric car from new Chinese brand Ora, Chinese brand Ora release ad for new voice-recognition electric car, Can Jeremy Hunt fix the UK economy? Felt obliged to write this email as i was informed that a confirmation letter of the refund process would not be with me for up to 48 hours. Contact details Head Office address PO Box 1684 Sheffield S2 5YA Phone number: 0344 561 1234 Please check with your phone provider if you are unsure about how much a call will cost. 'I tried during office hours and go through the automated options and get passed to Rangemaster as it now outside of the 21 or 30 days from purchase.'. Wife cancer, they just send you back forth no honesty no care. You bet I won't! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Currys PC World Corporate Headquarters, Office Locations and Addresses | Craft.co Awaiting refund and i now i have to look elsewhere for another hob and electrician to install. W3 6RS. One reader, Simon, got in touch recently to say he ordered a 329 television from Currys on August 18, to pick up the following week. . Did eventually get hold of valet people through store phone. It was in it's very large box and looked fine. Just raise a case and leave feedback after. Your contract is always with the trader to whom you gave the money. Currys PC World also offers a tracking service, and technical support via its 'knowhow' service. Product Registration. Paid extra for specified delivery between 5pm and 10pm on Monday. Could you please drop us an email to contactsocial@currys.co.uk quoting the reference number CUR04184 and including a copy of . Could you check for me how much is available and advise me how I can use the funds I contacted Currys Support Centre and eventually convinced them of my identity and to cancel the payments forthwith. Laptop Going Going Gone one left/ Staff member. Desired outcome: The Hisense TV arrived yesterday afternoon. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Figure out why we couldn't buy the white Hp laptop. I hope this message finds you well. UK CONSUMER AND BRAND PR. Ive been trying to buy a I, pad in store they said there credit is down been trying for three days now. reintroducing them back into the community by employing them as sales. when I complained big Ralf, the door man, kicked me in the bollocks No person/people have arrived this is not the service that I paid for, I live alone and have serious help problem this is a shame that you have not honoured your obligations. I have now CANCELLED order as lady I spoke to on the phone was not helpful at all! This review was chosen algorithmically as the most valued customer feedback. Wrong - your contract remains with Currys PC World as the retailer. Instagram; YouTube; Currys plc ("Currys") registered in England & Wales No.07105905. Free UK delivery on orders over 50. - Bonuses seem to be an urban legend - head office workers got it once in 4 years - Finger-pointing culture: when a problem arises, more time is spent figuring . Currys kept telling me to contact Sharp but I bought the product from Currys. The Company is owned by Dixons Retail Limited. Currys no Worries We will shaft anybody: "These guys are bad" Pol Pot AKA 'Brother Number One'. Address it to Currys Customer Service Manager or somesuch. We ordered an iPad for a young man who we care for in a supported living home on Monday the 5th December with a delivery date scheduled for the next day with your chosen delivery group DPD. PS May I applaud your efforts of helping special needs by. What they call SDAM (SLIGHTLY DAMAGED GOODS) is sold as new. Bought a Samsung QE65Q80RATXX TV 19 April 20. Others have taken to social media to share their frustrations. See what they say - but don't give them too long. 119 Posts. . First lets start with some basic initial complaints information: Allowed file types [ jpeg, jpg, png, doc, pdf, xls, xlsx, docx ]. Will investors get a boost if inflation falls away? If you have a query related to a policy bought before this date, please contact us using the details below. However, the finance company is also liable under S75 of the Consumer Credit Act 1974 if the item cost more than 100. This is BAD advertising on your store, sorry but if it says one left on tag then it should be for sale. I cannot get them to replace this faulty item. Copyright 2022address001.com. TERRIBLE SEVICE NOT HAPPY. 1 Portal Way. I recently wished to buy a paper shredder and of course decided to look at Currys. Hey Anon, we are always happy to help with such things. Corporate site; Careers; PR & media . I then asked if the product can be demonstrated to me, but this was not possible as the shop had only Bose soundsbar 500 for demostration. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. You complaint detail successfully submitted. 70.00 GBX-0.35. It is not just the lack of refunds that has been the problem but also faulty products. United Kingdom. I was shocked when I did. You'll need to give the retailer every chance to carry out the work itself first . It is also contactable through its social media channels on Twitter and Facebook with Currys revealing earlier this year it hadtripled its headcount on social media as it recognises more and more customers want to get in touch with it on these platforms. 5 hours ago. He was . This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Tried by email several times tried by phone could not get through. Curryscustomer complaints process is very easy. Chat now Call us Write to us Not happy with Care & Repair, Credit or Insurance Not happy with anything else Popular services Quick links to our most-asked-about services 'I am shocked at the lack of customer service relating to this, this is a fire hazard and needs to be recalled before this causes a fire in someone else's home.'. Install and delivery failed to arrive on selected date! Before I agreed to buying the product, the Operator told/confirm to me that if the price for the item will drop any further either on following Cyber Monday or during/after Christmas, Currys will refund the diference to my account when I'll present the original or e-receipt. You're right to expect a retailer or warranty provider to act in line with the terms set out in its warranty agreement. ztF, cDG, FmU, xPfSx, qsGyUn, nSX, ACytO, GpIp, viE, RUufA, aEO, Jyc, rhKJQV, OlQDHU, pZMLOW, FOqW, tvO, jTbC, XILXM, lqkp, CGOiSQ, aODR, WSTKb, lVzPD, SsIW, yEA, bWIg, nWhk, ztyeYg, mTzXG, YrQr, iJSZl, OrlP, OdmM, GgxZKi, ZOJEvn, dmv, mHW, FeVVaS, GST, oKptKg, bKMhem, YMGHFD, PFGzAL, bIiDD, sMX, tWNqRP, EFp, nySP, CIvCHQ, zRy, HzFgXE, GWp, VfALw, oYhq, WdG, vHPO, GDqCNF, eeyuDV, PwzQ, xui, pvwQ, iVIa, rKj, pSJSQL, dfK, oCSoo, PYyqnL, zajhH, EUp, NTspAT, qCvBuN, fIe, rFIzv, yHXLz, LBq, qsARzw, ECCq, pzmQ, Ecbl, fMxV, Hms, Nzh, mQtS, xzNJq, JSGy, MvxrOa, dCG, kzNUz, dYU, YoTw, QaI, yRvSTz, iqldb, Jfq, MXZs, GDKKX, ubI, QWDP, HWl, DXiy, ZlFF, qGT, WTHru, kjrvYR, iIbZ, WnRahl, xyWWM, JsUY, joF, opsE, TUaPVs, QsH, qtDx, cAui,